Customer Service Advocate

Job Summary

Incumbents in this position are responsible for providing customer service support for CFPUA’s billing and collections operations. This position is assigned to pay grade G13.

Essential Job Functions

In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Education, Experience, and Other Requirements

Cape Fear Public Utility Authority is an Equal Opportunity Employer. It is our policy to foster, maintain, and promote equal employment on the basis of qualifications and without regard to age, sex (including sexual orientation and gender identity), race, color, creed, religion, national origin, disability, or genetic disorder.

Federal law requires all employers to verify the identity and employment status of all person hired to work in the United States. Cape Fear Public Utility Authority participates in E-Verify.

Job Type: Full-time

Pay: $38,169.00 - $52,621.00 per year

Benefits:

Shift:

•

8 hour shift

Work Location: In person