Customer Experience Manager

Job Title: Customer Experience Expert

Location: Westfield, IN

Company Overview: The Luxury Pergola is a dynamic and innovative Outdoor Living Manufacturing company dedicated to delivering exceptional customer experiences. Our mission is to exceed customer expectations at every touchpoint and drive customer satisfaction to new heights. We are seeking a passionate and talented individual to join our team as a Customer Experience Expert.

Position Overview: As a Customer Experience Expert at The Luxury Pergola, you will play a pivotal role in shaping and enhancing the overall customer journey. You will be responsible for analyzing customer interactions, identifying pain points, and implementing strategies to improve customer satisfaction and loyalty. This role requires a blend of analytical skills, strategic thinking, and a deep understanding of customer needs and preferences.

Key Responsibilities:

Qualifications:

Benefits:

Join The Luxury Pergola and be part of a team that is dedicated to revolutionizing the way we engage with our customers. If you are passionate about customer experience and are driven to make a meaningful impact, we want to hear from you! Apply today by submitting your resume and cover letter.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

Shift:

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8 hour shift

Education:

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Bachelor's (Required)

Ability to Commute:

Ability to Relocate:

Work Location: In person