Customer Care Representative I

Requisition Number: 26629

A subsidiary of UGI Corporation, UGI Energy Services supplies and markets natural gas, liquid fuels, renewable natural gas, and electricity to 42,000 customer locations across the Mid-Atlantic and Northeastern US. We are a supplier, marketer, and midstream services provider - one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key midstream natural gas assets.

We offer comprehensive benefits, some of which are:

Job Summary

While working with supervision in a call center environment, answer customer inquiries and complaints, follow up on all calls, emails and website submissions, and conduct basic research. Identify and communicate issues as they arise and work with peers and Manager to develop effective solutions. Direct customers, vendors and other callers to the correct employee. Maintain a professional image through telephone and written interactions.

Knowledge, Skills And Abilities

Education and Experience

UGI Energy Services, LLC is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.