Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to a welcoming environment.
Duties
•Greet customers warmly and provide assistance as needed.
•Process sales transactions accurately using the POS system.
•Handle cash and credit card transactions with precision and care.
•Engage in upselling techniques to enhance customer satisfaction and increase sales.
•Maintain knowledge of current promotions, products, and services to assist customers effectively.
•Stock shelves and organize merchandise to ensure a well-presented store.
•Supervise junior staff members when necessary, providing guidance and support.
•Address customer inquiries and resolve issues promptly with professionalism.
•Demonstrate excellent phone etiquette when handling customer calls.
Requirements
•Strong customer service skills with a passion for helping others.
•Proficiency in retail math for accurate transaction processing.
•Experience with cash handling and familiarity with POS systems.
•Ability to upsell products effectively while maintaining a positive customer experience.
•Previous experience in retail or a similar environment is preferred but not mandatory.
•Strong organizational skills to manage stock levels efficiently.
•Ability to work in a fast-paced environment while maintaining attention to detail.
•A friendly demeanor and the ability to work well within a team.
Join us in creating an enjoyable shopping experience for our customers while developing your skills in retail!
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Work Location: In person